Product 08 / Eight · Last-Mile Extension

Longa™

The communication backbone of the ecosystem. Bulk SMS at population scale, two-way conversations with extension officers, expert advice queues, and the announcement layer that ties every other product together.

Bulk SMS Two-way Comms Expert Q&A Cohort Targeting
LONGA · DISPATCH CONSOLE● LIVE · Q1-19
23,172FARMERS REACHED · LAST 24h
14:08BLAST · Mbeya cohort · armyworm advisory · 4,210 recipientsDELIVERED
13:42REPLY · Asha M. → "How much per acre?" routed to agronomistQUEUED · 2m
13:31BLAST · Iringa maize cohort · planting window opens FridayDELIVERED
13:17EXPERT · Mr. Mushi answered 18 queries · avg 3.2m responseRESOLVED
12:55SUBSIDY · Govt e-voucher batch released to 1,820 farmersDELIVERED
12:22BLAST · Tunduma SACCO · group meeting reminder · 86 recipientsDELIVERED
11:48SURVEY · Q2 yield estimate · 312 of 1,000 responses in31% · OPEN
SENT 97,400DELIVERED 96,280REPLIES 1,840
Category
Communications · Extension
For
NGOs, Govt, Operators
Channels
SMS · Voice · WhatsApp
Scale
250K+ farmer reach
[ 01 ] The Gap

Information that arrives a week late is useless.

A subsidy announced at a district office reaches a third of eligible farmers. A pest outbreak gets warned about by radio after the field is gone. Longa™ is the always-on, always-targeted, always-measured comms layer that closes that lag — and lets extension officers actually talk back.

— A measurable layer
  • Cohort targeting by crop, region, group
  • Two-way replies routed to live experts
  • Delivery, open-ish, response analytics
  • Government & donor reporting baked-in
[ 02 ] Capabilities

What Longa™ does.

01Blast

Bulk SMS dispatch

Send to a million-strong list or a 30-farmer micro-cohort. Templated, multi-language, scheduled or live. Audit-trail every send.

02Reply

Two-way conversations

Inbound replies routed by intent — keyword, topic, language — to the right extension officer, expert, or automated answer.

03Cohort

Cohort & segment targeting

Slice farmers by crop, growth stage, region, gender, group, or any field on their Vikundi.Digital™ profile. Send only to who needs to hear it.

04Expert

Expert response queue

Triage incoming questions. Specialist agronomists answer asynchronously. Knowledge base learns from every resolved thread.

05Survey

Field surveys & M&E

Multi-step SMS surveys with branching logic. Run at scale; see results in real time. Ideal for impact reporting and program evaluation.

06API

Integrations & APIs

Triggered messaging from My Climate™, Mazao.Gulio™, Jembe.Pesa™ and partner systems. Comms become a service every product calls.

[ 03 ] A day on Longa™

Three kinds of message, one infrastructure.

Type 01 / Triggered

"It's going to rain."

My Climate™ detects a rain front. Longa™ pushes the topdress reminder to every maize farmer in the affected cells. Sent: 12,400. Average lead time: 36 hours.

· System-triggered
Type 02 / Operator

"How do I treat aphids?"

Asha replies HELP. Routed to a specialist queue. Mr. Mushi, an agronomist in Mbeya, answers in 4 minutes. Asha gets a voice note + an SMS summary.

· Operator-driven
Type 03 / Programmatic

"Q2 baseline survey."

An NGO partner runs a five-question yield baseline. Sent to 24,000 farmers. 7,200 responses by end of week. Dashboard ready for the donor on Monday.

· API · Reporting
[ 04 ] Scale

Across the ecosystem, Longa™ is always sending.

259K+Farmers in network
8Languages supported
3.2mAvg expert response
99%Delivery success
[ 05 ] Pairs well with

Longa™ is the voice. Every other product hands off through it.

→ 05 · My Climate™

Triggered alerts.

Climate signals fire bulk SMS to affected cohorts.

→ 07 · Maarifa™

Curriculum delivery.

Lessons sent on Longa™'s transport, then handed off to live experts.

→ 01 · Vikundi.Digital™

Audience graph.

Every cohort cut sources from verified farmer profiles.

— Get started

Reach every farmer. Hear every reply.

For NGOs, government extension services, donors and any partner running large-scale farmer programs in East Africa.