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Terms of Service

The Terms of Use that apply when you use www.kilimo.io or the KM360 mobile application.

Last updated: 1 October 2024
Official KM360 Terms of Use · 1 October 2024
✓ Declared under the Oaths and Statutory Declarations Act, Cap 34 R.E. 2019, on 2 October 2024. See the signed declaration →
BY USING/ACCESSING www.kilimo.io OR KM360 MOBILE APPLICATION, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS STIPULATED HEREIN BELOW. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BECAUSE THEY CONSTITUTE A BINDING CONTRACT.

01Introduction

Welcome to KM360 Services! These Terms of Use describe the terms and conditions applicable to your access and use of the website, mobile sites, mobile applications, and other portals owned, operated, branded, or made available by KM360 from time to time, including but not limited to:

  • The web and mobile-optimized versions of the website identified by the uniform resource locator www.kilimo.io.

  • The mobile applications of the KM360 Platform (collectively, the "Sites").

This document is a legally binding agreement between you as the user(s) of the Sites (referred to as “you,” “your,” or “User”) and the entity determined in accordance with clause 2.1 below (referred to as “we,” “our,” or “KM360”).

02Application and Acceptance of the Terms

2.1Your access to and use of the KM360 Sites, services, software, and products, through the Sites which shall include the platforms described in clause 7.1 of the Terms (such services, software, and products collectively referred to as the "Services"), is subject to the terms and conditions contained in this document as well as the Privacy Policy, the Product Listing Policy, and any other rules and policies of the Sites that KM360 may publish from time to time.

2.2You may not access or use the Services or the Sites, and may not accept the Terms if (a) you are not of legal age to form a binding contract with KM360 or (b) you are not permitted to receive any Services under the laws of Tanzania or other countries/regions.

2.3KM360 may amend any Terms at any time by posting the relevant amended and restated Terms on the Sites. By continuing to access or use the Services or the Sites, you agree that the amended and restated Terms will apply to you.

03Provision of Services

3.1If you are a registered member of any of the KM360 Sites and registered or resident in Tanzania or the East African Community, the contracting entity is Kilimo Maendeleo Enterprises Limited.

3.2You must register as a member on the Sites in order to access and use some Services. KM360 reserves the right, without prior notice, to restrict access to or use of certain Services.

04Users Generally

4.1As a condition of your access to and use of the Sites or Services, you agree that you will comply with all applicable laws and regulations when accessing or using the Sites or Services.

4.2You agree not to copy, reproduce, download, sell, or resell any Services or information, text, images, graphics, etc., available on the Sites without written permission from KM360.

4.3KM360 may allow Users to access content, products, or services offered by third parties through hyperlinks. KM360 is not responsible for such third-party websites or content.

05Member Accounts

5.1You must be registered on the Sites to access or use some Services, including KM360's platforms for farmer groups, individual farmers, mechanization services, crop buyers, agro-dealers, and financial solutions.

5.2Each Member is solely responsible for maintaining the confidentiality and security of their account credentials and for all activities that occur under their account.

5.3Sharing your account credentials with others is prohibited, and KM360 reserves the right to suspend or terminate your account if any breach is suspected.

06Member Responsibilities

6.1Each Member represents, warrants, and agrees that their use of the Sites and Services will be for business purposes only and will comply with all applicable laws.

6.2Members must provide accurate and complete information during registration and are responsible for updating their information as needed.

6.3KM360 reserves the right to monitor, reject, or remove any content that violates these Terms or applicable laws.

07Transactions Between Members

7.1KM360 provides platforms for exchanging information and services between Members, including farmer groups, mechanization services, financial institutions, and agro-dealers. However, KM360 is not liable for the quality, safety, lawfulness, or availability of the products or services exchanged on the Sites.

7.2Members are responsible for the terms and conditions of transactions conducted on or through the Sites, including payment, delivery, warranties, and returns.

08Limitation of Liability

8.1TO THE MAXIMUM EXTENT PERMITTED BY LAW, KM360 DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF CONDITION, QUALITY, DURABILITY, PERFORMANCE, ACCURACY, OR FITNESS FOR A PARTICULAR PURPOSE.

8.2KM360 shall not be liable for any damages resulting from the use or inability to use the Sites or Services, including but not limited to damages for loss of profits, business interruption, or loss of information.

09Intellectual Property Rights

9.1KM360 is the sole owner or lawful licensee of all rights and interests in the Sites and their content. Unauthorized use of any intellectual property, including trademarks, logos, or service marks, is strictly prohibited.

Ownership. Kilimo Maendeleo Enterprises Limited is the proprietor of kilimo.io, km360.io, longa.com and jembepesa.com, together with their application software.

10Dispute Resolution and Governing Laws

10.1Any dispute arising from these Terms shall first be referred to a mediator. If mediation fails, the matter will proceed to arbitration or a court of competent jurisdiction in Tanzania.

10.2The dispute shall be governed by the Laws of Tanzania Mainland.

By using KM360, you acknowledge that you have read and understood these Terms of Use and agree to be bound by them. For any questions, please contact us at support@kilimo.io or visit our website at www.kilimo.io.

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